Privacy Policy
May 6, 2020
Purpose of Global Privacy Policy
Conduct Clinical Trials takes compliance with data protection laws very seriously and is committed to protecting your Personal Information. This Conduct Clinical Trials Global Privacy Policy (“Privacy Policy”) outlines our data handling practices, and in particular how we collect, use, and disclose Personal Information. As used in this Privacy Policy, “Personal Information” means any information that can be used to identify or is reasonably linkable, either directly or indirectly, to a specific person.
This Privacy Policy tells you about Conduct Clinical Trials policies and practices for the collection, use, processing, storage, transfer, and disclosure of information that we may collect about you through our website, services, and clinical trials. The Privacy Policy is applicable worldwide and complies with all applicable data protection laws. The Privacy Policy also describes rights you may have to control our use of Personal Information and how to exercise those rights.
If you are a California resident, please see our California Privacy Notice.
Before inquiring about one of our clinical trials, you will be asked to provide your authorization and consent, agreeing to the terms of this Privacy Policy and consenting to the processing of information about you as described in this Privacy Policy and in compliance with relevant data protection laws.
If you enroll in a Conduct Clinical Trials clinical trial, you will receive detailed information about data collection, including the collection of personal information, during the initiation of the clinical trial process, and you will be asked for your consent for such collection.
Personal Information We Collect and How We Collect It
Registering Interest in a Clinical Trial
We collect Personal Information from you when you register with Conduct Clinical Trials, such as expressing interest in a specific clinical trial. Examples of Personal Information are name, address, telephone number, email address, and any other contact details you provide to us. We use this information to contact you about your interest in a clinical trial.
No Personal Information is collected, used, accessed, stored, transferred, or distributed without your explicit authorization. At any time, even after you have given authorization, you can opt out of receiving these communications by contacting us at Privacy@conductclinicaltrials.com or by clicking on our “Unsubscribe” link in the communication that was sent to you.
Job Opportunities
If you apply for jobs through our website, your application and any additional information that you provide may be used to assess your skills and interests against career opportunities at Conduct Clinical Trials, and for reporting purposes that may be required by country-specific laws. When you apply online for a position with us, you are asked to provide your authorization for us to collect, use, process, store, transfer, and distribute your Personal Information before you submit any Personal Information. We may also use your information to communicate with you and to inform you of career opportunities.
Purpose Limitation
Conduct Clinical Trials will collect, use, or share Personal Information supplied by you only for the purposes disclosed to you, unless the disclosure:
- is a use of the Personal Information for any additional purpose that is directly related to the original purpose for which the Personal Information was collected;
- is necessary to prepare, negotiate, and perform a contract with you;
- is required by law or the competent governmental or judicial authorities;
- is necessary to establish or preserve a legal claim or defense; or
- is necessary to prevent fraud or other illegal activities, such as willful attacks on Conduct Clinical Trials information technology systems.
Non-Personal Data Collected Automatically
When you access our website, we may automatically collect data that is not Personal Information, such as the type of internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, and pages viewed. We may use this data to monitor the relevancy of our website and improve its performance or content.
“Cookies” — Information Stored Automatically on Your Computer
Conduct Clinical Trials complies with all global regulations regarding the use of cookies, including the ePrivacy Directive. Visitors to our site are asked to provide their consent before we place any cookies on their device.
Clear Gifs
We employ a software technology called clear gifs (also known as Web beacons or Web bugs) along with other technologies such as e-tags and javascript that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies that are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs, which are about the size of a period, are embedded invisibly on Web pages. We do not tie the information gathered by clear gifs, e-tags, or javascripts to our users’ Personal Information. For detailed information regarding Conduct Clinical Trials use of clear gifs and other technologies, please refer to the Conduct Clinical Trials Cookie Policy.
Disclosure of Your Information
We may disclose Personal Information that we collect or that you provide to us to third parties we use to support our clinical trials or other services as described in the Privacy Policy. Any such third party is bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
We may also disclose your Personal Information without your permission to comply with a court order, law, or legal process, including to respond to a government or regulatory request.
Conduct Clinical Trials does not share, sell, rent, or trade Personal Information with third parties for their promotional purposes or for any purposes without your explicit consent.
Direct Marketing
If you do not want to receive emails from us in the future, you may unsubscribe at any time by clicking on the “unsubscribe” link or contacting Privacy@conductclinicaltrials.com. Conduct Clinical Trials follows country-specific requirements to implement the opt-out within the legally allowed time period.
Conduct Clinical Trials also offers a partial opt-out option. This option allows you to choose the data elements you want to provide and those you do not. For more information about opting out of providing certain data elements, contact us at Privacy@conductclinicaltrials.com.
Transfer and Storage of Personal Information
We may transfer your Personal Information to the U.S. for the purposes of processing or storage. Where local law requires, we may store data locally in order to comply with such regulations.
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
Conduct Clinical Trials participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield. Conduct Clinical Trials is committed to subjecting all Personal Information received from EU member countries, Switzerland, and the United Kingdom, in reliance on the Privacy Shield Frameworks, to the Framework’s applicable Principles.
Data Processing Agreements
In certain cases, Conduct Clinical Trials will transfer Personal Information from the EU in accordance with the European Commission-approved Standard Contractual Clauses. For transfers outside of the EU, Conduct Clinical Trials initiates Data Processing Agreements that comply with applicable data protection laws.
Data Retention
We will retain your personal information for the length of time needed to fulfill the purposes outlined in this Privacy Policy and/or in accordance with applicable federal, regional, country, state, provincial, or local data retention regulations.
Security
Conduct Clinical Trials is committed to protecting the Personal Information you share with us.
We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use, or disclosure.
Children
Conduct Clinical Trials will not knowingly collect, store, share, or use the Personal Information of children under the age of 18 without seeking prior parental or legal guardian consent if required by applicable law.
Your Rights
We do our best to give you reasonable controls over the Personal Information we process about you. You are entitled to certain legal rights with respect to your Personal Information.
Please note that some of these rights may be limited where we have an overriding contractual or legal obligation to continue to process your Personal Information for the purpose of a clinical trial, or where the Personal Information may be exempt from disclosure due to applicable law or regulatory requirements. We will respond to your request within a reasonable timeframe and provide you with an explanation if we are unable to fulfill your request.
You have the right to:
- request access to your Personal Information. This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
- request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.
- request erasure (right to be forgotten) of your Personal Information. This enables you to ask us to delete or remove personal data in some circumstances. Note, however, that we may not be able to comply with your request of erasure for specific legal reasons related to a clinical trial, which we will notify you of, if applicable, at the time of your request.
- object to processing of your Personal Information where we are relying on a legitimate interest and you feel it impacts your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.
- request restriction of processing of your Personal Information. You can ask us to restrict the processing of your Personal Information in certain circumstances, such as where you contest the accuracy of that Personal Information or you object to us processing your Personal Information.
- request the transfer of your Personal Information to you or to a third party. We will provide to you, or a third party, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information that you initially provided consent for us to use, or where we used the information to perform a contract with you.
How to Contact Us
If you have any questions or comments about the Conduct Clinical Trials Global Privacy Policy, please contact us at Privacy@conductclinicaltrials.com. You may also contact our Privacy Officer at:
Conduct Clinical Trials, Inc.
Privacy@conductclinicaltrials.com
4533 MacArthur Blvd.
Newport Beach, CA 92660
Complaints
If at any time you feel Conduct Clinical Trials has violated your privacy rights, you may contact us directly at Privacy@conductclinicaltrials.com or you may file a complaint directly with any relevant supervisory authority.
Changes to the Policy